Shipping policy

Last updated: October 2026

At ZORVO, we aim to deliver your orders safely and within the estimated delivery time shown at checkout.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may vary during sales, promotions, holidays, or periods of high order volume.

2. Shipping & Delivery

We currently deliver orders within India.

The estimated delivery time is generally 3–7 business days after dispatch, depending on your location and courier service.

Remote locations may require additional delivery time.

The estimated delivery date shown at checkout is not a guaranteed delivery date.

3. Shipping Charges

Free standard shipping is currently available on eligible orders.

Any applicable shipping charges will be clearly displayed at checkout before the order is placed.

4. Order Tracking

Once your order has been shipped, we may provide tracking information through the contact details provided during checkout.

You can use the tracking information to follow the status of your shipment.

5. Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Courier delays
  • Public holidays
  • High order volumes
  • Incorrect or incomplete addresses
  • Remote delivery locations
  • Other unforeseen circumstances

We will make reasonable efforts to assist you if your order is delayed.

6. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address and valid contact information.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery where applicable.

7. Failed Delivery

For Cash on Delivery orders, customers should ensure that someone is available to receive the package.

Repeated refused or failed COD deliveries may result in COD availability being restricted for future orders.

8. Damaged Packages

If your package appears damaged when delivered, please take photographs or video of the package before opening it where possible.

If the product inside is damaged or incorrect, contact us according to our Return & Refund Policy.

9. Contact Us

For questions regarding shipping or delivery, please contact us through the Contact Us page on our website.

ZORVO
Everything You Need, All in One Place.